Shipping Policy – BrandWatches

Thank you for shopping with BrandWatches. We are committed to delivering your order safely and on time. Please read our Shipping Policy below.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping confirmation via email or SMS once your order is dispatched.

2. Delivery Time

  • Standard Delivery: 4–7 business days across most locations in India.

  • Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • We may offer Free Shipping on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available) so you can monitor your shipment.

5. Delivery Attempts

Our courier partner will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be returned to us.

6. Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are accurate before placing your order. BrandWatches is not responsible for delays or failed deliveries caused by incorrect customer information.

7. Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will investigate the issue and provide an appropriate resolution.

8. Shipping Coverage

We currently deliver to most locations across India. Delivery availability may vary for remote or restricted areas.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

BrandWatches

📧 Email: thewatchadda01@gmail.com

📱 Phone: +91 98792 26281

📍 Address: Surat, Gujarat, India

We appreciate your trust in BrandWatches and are committed to delivering your order quickly and securely.